A structured approach to collecting outstanding accounts
Unpaid invoices are money you've already earned, sitting in someone else's account. Muster Dog gives you a simple, repeatable routine, and the exact words, to follow up the customers who owe you and bring the cash in. You've done the work; now get paid for it.
XeroQuickBooksMYOBWorks with your aged receivables Detail report from Xero, QuickBooks or MYOB. Built for Australian small businesses. Not AI, custom software.
If you have staff, super now has to be paid within a few days of every payday, not once a quarter. The three-month buffer that let cash catch up is gone: the super is due the moment the wages go out.
So the money your customers owe you can't sit in their account any longer. When your payers run late, you're the one left finding the super, every single pay run. Muster Dog keeps the cash coming in as fast as it's going out, which is the difference between comfortable and caught short.
How getting paid really works
When money's tight, a business pays the accounts that chase them and lets the quiet ones wait. It's rarely that your customers won't pay; they pay whoever asks, in the order they're asked. Most small businesses never make the call, so their invoice drifts to the back of the queue. Muster Dog puts you at the front.
Drop in your Aged Receivables Detail report from Xero, QuickBooks or MYOB. It works out the columns for you and lines your calls up biggest first, so you always start where the money is.
A calm, professional set of words for every call, refined over a lifetime of collecting accounts. You never have to improvise, and it never sounds like a fight.
Who owes what, who you spoke to, what they promised and when to follow up. Every follow-up waits on your own calendar for the day it's due.
The whole routine
You don't need a system for every day. Two simple habits, and Muster Dog runs both for you.
Export your Aged Receivables Detail report from Xero, QuickBooks or MYOB, or have your bookkeeper email it to you, and drop it in. That's Monday done in two minutes.
Tuesday morning is call morning. Work down the list with the guided script. When someone gives you a date to pay, it drops straight onto your calendar.
Your coach
Muster Dog comes from years of running the accounts inside real businesses, and the calm, respectful way to ask for money that keeps the customer and gets the invoice paid. Boultons Multimedia lived it, built it, refined the routine, and hands it to you ready to go - you follow it, and the money comes in without you ever raising your voice.
Works with Xero, QuickBooks and MYOB. Pays for itself the first time one invoice comes in.
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